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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submissions fields unchecked now

    Asked by snjrose on February 06, 2016 at 02:41 PM

    On my form, Fiverr Order Form, whenever I go to the submissions to download as an excel file, most of the fields are unchecked so I have to take the time to recheck them all every single time. How can I get it to automatically show all fields like my other forms do? I don't see a save button after I check all the fields. Again, this is only in submissions not edit or view. Please help! Thanks :)

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    JotForm Support

    Answered by Kevin_G on February 06, 2016 at 10:34 PM

    I found this form on your account: http://www.jotformpro.com/form/33615068860962.

    I have checked it and I can see the fields are appearing properly on the submissions page:

    Is it the correct form? 

    If not, please share us the link to your form, we will be glad to take other look.