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Sorry for the inconvenience. I have just did a quick research of our records and did not find any accounts with your email. I am not sure if you are having issues with jotform Forms or only does particular sites.
Can you please provide your jotform username or a URL of your forms in question.
We will be glad to help.
I created a separate thread for your concern, here's the URL: https://www.jotform.com/answers/905882