Why I Can't Edit My Forms?

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    zionenterprises
    Asked on February 08, 2016 at 09:39 AM

    Every time I click on edit form, it directs me to a generic page.  See image below.

     

    I need to get to my forms to edit - ASAP!  Thanks for any assistance.

     

     

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    mert
    Answered on February 08, 2016 at 10:17 AM

    Hi there,

    Firstly, accept my apologies about the inconvenience; but on my final checks, it seems that everything is working fine on your account. Please, see it from the below:

     

    Could please repeat the tests on your side and let us know the results? 

    Thank you for your understanding.

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    zionenterprises
    Answered on February 08, 2016 at 11:17 AM

    Thank you, it seems to be okay on my desktop computer, but not my laptop.  Any suggestions?

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    david
    Answered on February 08, 2016 at 12:44 PM

    Occasionally, certain anti-virus or anti-malware programs have had false positives from some of our resources and blocked them.  Try from this link on your laptop to see if things load properly:

    http://www.jotform.com/?noCDN=true

    That should allow everything to load as it should.