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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you page is not showing the proper page

    Asked by jasontomei on February 08, 2016 at 12:26 PM

    Hi, my "Thank You" page is still not working.  I've received messages from people filling out the form that it is not working, including screen shots.  I've tried it myself and it didn't work for me either.  


    I appreciate any help you can provide.  Alot of my advertising is on social media and when potential customers are getting a "bad page" error, they have commented that they believe it is spam/fraud and are posting that publicly.  


    Thank you very much!



    Page URL:

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    JotForm Support

    Answered by david on February 08, 2016 at 02:11 PM

    I tested a clone of your form and the thank you page appears to be working properly:


    That for redirects to:


    Are you still having trouble with your form redirecting to an incorrect address?  The link in your screenshot does not look to be properly formatted, however, when I checked your form it looks to be correct.