What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is "over quota" even after increasing plan

    Asked by penngleeclub on February 08, 2016 at 02:15 PM

    I just subscribed to a bronze plan after my form was over quota but the problem has not been resolved.

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    JotForm Support

    Answered by Mike_G on February 08, 2016 at 05:56 PM

    I'm able to see your form now and it doesn't say "Over Quota" anymore.

    And, yes, I have confirmed that you are already on a Bronze Monthly subscription. 

    Thank you.