Fillable PDF: The screen states "working" but nothing ever happens when creating PDF in My Forms

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    slieser
    Asked on February 08, 2016 at 02:42 PM

    Hello:

    I have a form called PDF Client Form. I want to convert it to a PDF. When I select the option to do that, the screen states "working" but nothing ever happens.

     

    Thanks,
    Stacy

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    Welvin
    Answered on February 08, 2016 at 06:32 PM

    Our apologies. I can replicate this in your form.

    I have now forwarded this thread to our developers for them to check further. If there are updates, you should know it through this thread.

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    mustafa
    Answered on February 09, 2016 at 03:33 AM

    Hi,

    We have just fixed the issue, you should be able to generate your PDF forms now. Thanks for your patience.

     

    Best.