What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fillable PDF: The screen states "working" but nothing ever happens when creating PDF in My Forms

    Asked by slieser on February 08, 2016 at 02:42 PM


    I have a form called PDF Client Form. I want to convert it to a PDF. When I select the option to do that, the screen states "working" but nothing ever happens.



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    JotForm Support

    Answered by Welvin on February 08, 2016 at 06:32 PM

    Our apologies. I can replicate this in your form.

    I have now forwarded this thread to our developers for them to check further. If there are updates, you should know it through this thread.

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    JotForm Support

    Answered by mustafa on February 09, 2016 at 03:33 AM


    We have just fixed the issue, you should be able to generate your PDF forms now. Thanks for your patience.