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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i change a payment form into a reg form?

    Asked by musiccitymediagroup on February 08, 2016 at 04:18 PM

    here is the form:



    I would like to the payment option out and just have this form as a reg. form ...when someone clicks SUBMIT, the info (order) just goes to a email instead of them paying for it online

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    JotForm Support

    Answered by Chriistian on February 08, 2016 at 10:04 PM

    You can turn it into a regular form by deleting the payment module and replacing it with a Purchase Order.

    Click the X button as seen below.

    Then add the Purchase Order.

    Or you can use a regular checkbox instead. Delete the payment module then add a checkbox field to replace the payment module. 

    Input the menu in the options and you're all set.

    Let us know if you need further assistance.

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    Answered by royallyfunparties on February 18, 2016 at 10:32 PM

    I tried this answer on my form (same problem) and it did not reset my form so that I can receive regular submissions. My form is currently locked out. Can the type of my form be changed or something, now that I've removed my payment option? I just need regular submissions now. Thanks. 





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    JotForm Support

    Answered by Chriistian on February 19, 2016 at 12:11 AM

    To better assist you, I have moved your concern to a new thread. Here's the link to the new thread: http://www.jotform.com/answers/776117. Your concern will be answered there shortly. Regards.