I Cannot Download PDF Version of My Form

  • NEMSSupervisor
    Asked on February 8, 2016 at 8:04 PM

    Is there something wrong with the server, I have been trying for over 30 minutes to download my form in PDF formate.  It simply spins in circles stating working.  The other day it only took seconds tonight minutes and hours. 

  • mert JotForm UI Developer
    Replied on February 9, 2016 at 3:46 AM

    Hi there,

    According to my checks, I have no problem with downloading PDF format of your form on your account. Please, see it from the below:

    I Cannot Download PDF Version of My Form Image 1 Screenshot 20

     

    Alternatively, if you specify the form and give your email address, I can send that PDF file to you. Please, answer this thread with your request, I'm waiting for your answer.

     

    Thanks.

  • NEMSSupervisor
    Replied on February 9, 2016 at 7:11 AM

    I have been trying since last evening.  Today I tried the form you have above and still cannot it is stuck in working mode.  I need the form 1019 Performance appraisal form.  I don't know what is going on.  I have reset my internet connection and restarted my computer twice.  I have even tried 2 other computers in my home both of which are using Mac platform.  Like I said the other day I had no issues today and last night nothing but problems.  My email is syl.lepine@me.com

  • mert JotForm UI Developer
    Replied on February 9, 2016 at 9:02 AM

    Firstly, sorry for the inconvenience. There is an ongoing process about this issue and sometimes, this problem could occur. However, I sent the form which you requested to the email address "syl.lepine@me.com", so you can use the related fillable PDF.

     

    Thank you for your understanding.

  • NEMSSupervisor
    Replied on February 9, 2016 at 10:46 AM
    Thank you it finally downloaded this morning after about 11 and a half hours
    Sylvain Line, CMA Level III Paramedic; BAppB:ES
    Operations Supervisor/Superintendent
    Niagara Emergency Medical Services
    509 Glendale Ave East
    Niagara-on-the-Lake, ON
    L0S 1J0
    Phone: 905-688-0793





    ...
  • Nik_C
    Replied on February 9, 2016 at 12:47 PM

    Hello,

    In behalf of Mert, we're glad that this solution worked for you.

    Please do not hesitate to contact us if you need any help.

     

    Thank you,