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    [SOLVED] Widget "terms & conditions" not visible on Firefox

    Asked by alfons on February 09, 2016 at 11:57 AM

    Hi all,

     

    I have a problem on viewing my form on Iceweasel 38.5 (rebranded Firefox for Debian OS) as you can see on the screenshot On Chrome there is no problem viewing the text below "Política de uso":

    Any ideas on how I can resolve this inconvenience?or is it a bug? in that case there is an alternative widget with a checkbox and and anchor text that can be an alternative of that widget?

     

    on Firefox 44 is working great 

     

    thanks in andvance!

    Page URL:
    http://fiosfora.gal/Solicitude-de-uso-do-documental

    not visible visible checkbox uploads
  • Profile Image

    Answered by Ben on February 09, 2016 at 02:52 PM

    I can not recreate the issue in my FireFox on Win. I do not have IceWeasel at this time, but my Kubuntu FireFox opens the form properly as well.

    I do presume that the issue might be connected to the specific time of opening and that if you refresh that it might work - or that you use some plugin that blocks the outside requests.

    If so, do try to reload the page with the plugins disabled at that time or opening the form directly to confirm if the issue is present then or not.

    This would be the direct link: https://form.jotformeu.com/form/60387403483356

  • Profile Image

    Answered by alfons on February 10, 2016 at 08:32 AM

    It was Privacy Badger addon that was blocking the widget. By the way Privacy Badger on other browser I use, wasn't blocking the widget.

     

    Thanks Ben!

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    JotForm Support

    Answered by mert on February 10, 2016 at 10:46 AM

    In the name of my colleague Ben, you are most welcome. Please, don't hesitate to contact us for your further questions.

     

    Regards.