[SOLVED] Widget "terms & conditions" not visible on Firefox

  • alfons
    Asked on February 9, 2016 at 11:57 AM

    Hi all,

     

    I have a problem on viewing my form on Iceweasel 38.5 (rebranded Firefox for Debian OS) as you can see on the screenshot [SOLVED] Widget terms & conditions not visible on Firefox Image 1 Screenshot 30On Chrome there is no problem viewing the text below "Política de uso":

    [SOLVED] Widget terms & conditions not visible on Firefox Image 2 Screenshot 41Any ideas on how I can resolve this inconvenience?or is it a bug? in that case there is an alternative widget with a checkbox and and anchor text that can be an alternative of that widget?

     

    on Firefox 44 is working great 

     

    thanks in andvance!

    Page URL: http://fiosfora.gal/Solicitude-de-uso-do-documental
  • Ben
    Replied on February 9, 2016 at 2:52 PM

    I can not recreate the issue in my FireFox on Win. I do not have IceWeasel at this time, but my Kubuntu FireFox opens the form properly as well.

    I do presume that the issue might be connected to the specific time of opening and that if you refresh that it might work - or that you use some plugin that blocks the outside requests.

    If so, do try to reload the page with the plugins disabled at that time or opening the form directly to confirm if the issue is present then or not.

    This would be the direct link: https://form.jotformeu.com/form/60387403483356

  • alfons
    Replied on February 10, 2016 at 8:32 AM

    It was Privacy Badger addon that was blocking the widget. By the way Privacy Badger on other browser I use, wasn't blocking the widget.

     

    Thanks Ben!

  • mert JotForm UI Developer
    Replied on February 10, 2016 at 10:46 AM

    In the name of my colleague Ben, you are most welcome. Please, don't hesitate to contact us for your further questions.

     

    Regards.