Not receiving email notifications.

  • advokat05
    Asked on February 9, 2016 at 1:56 PM

    Здравствуйте ,я вроде всё  правильно сделал, но  сообщения перестали поступать. Всё было нормально и вот так как то. Может подскажете что?

    Jotform Thread 768263 Screenshot
  • David JotForm Support Manager
    Replied on February 9, 2016 at 4:06 PM

    The recipient email "5700343@gmail.com" is not in bounce list, and our mail logs show good delivery, please check spam folders.

    Not receiving email notifications Screenshot 20

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com