What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What kind of limit is there in forwarding form submissions?

    Asked by labarnhart on February 09, 2016 at 04:07 PM

    I seem to have reached a limit, but need to forward another 17 emails yet today.

    Submissions forwarding Emails name Internal another
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    JotForm Support

    Answered by Boris on February 09, 2016 at 06:28 PM

    We have limits on how many emails can be sent in order to prevent spam and abuse of our system. Free accounts are limited to having only up to 20 outgoing emails per hour.

    If you need to send emails to certain recipients for your form, you may want to consider setting up an email notification on the form - so that an email is sent as soon as you receive a new submission. This will also allow you to forward any emails directly from your own email account once you receive your notifications to your inbox, so you would not be limited by our email sending restrictions.

    I hope this helps.