What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Over Quota Message

    Asked by VCUCreatesVolunteers on February 09, 2016 at 05:28 PM

    Hello, 

    I'm getting a Form Over Quota Message from the jot form link I created. I'm on the free trail, I understand that my subscription has a limit of 100 submissions A MONTH , however, there are only 88 submissions TOTAL from last year and this year not within THIS MONTH....how do I resolve this? I need to know how resolve this problem ASAP! 

    Page URL:
    https://form.jotform.com/60265077050146

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    JotForm Support

    Answered by EltonCris on February 10, 2016 at 01:44 AM

    I see that you've upgraded to the Bronze plan. Your forms are also working fine now.

    Just to clarify, it is your upload storage that passes the 100MB limit for the free user. You currently have 134.47 MB in total. You can simply clear your upload storage by deleting the submissions with files attached to it. However, since you are currently on the Bronze plan, I don't think this is necessary since your upload storage limit is now increased to 10GB.

    Thank you for subscribing to JotForm!