Recurring payments: How to set Trial Period to always start on 1st day of the month

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    Asked on February 10, 2016 at 12:01 AM

    I want to set up a monthly  subscription that starts on the first of each month. I assume the first payment will start after the trial period so want to delay it using the options below. However, I cannot see how to select these. Or perhaps there is a better way to set it up. Ideas?


    Trial Period. If you want to set a trial period for your customers. Trial period options are: One day, three days, five days, one week, two weeks, 10 days, 15 days, 30 days, 60 days, 90 days, six months and one year.

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    Answered on February 10, 2016 at 08:36 AM

    Yes, with recurring payments / subscriptions on payment tools, the first subscription payment will start immediately after trial period expires.

    I'm afraid that we do not have any means to force the Trial Period to be variable in such a way that it would always end on the last day of the month. We also can't delay the first payment to be taken on a pre-specified date, such as on the first day of each month.

    A recurring payment will charge at the end of the billing cycle/trial period, which depends on the day on which the person subscribes.

    If you would like to have subscriptions of your users start on the first day of the month, I'm afraid that you would have to make sure that they all fill out your form and subscribe on the same day.

    You can alternatively add a note to your form to inform your users that they will be charged each month based on the date they subscribe on.

    I hope this helps.

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    brian johnson 
    Answered on February 11, 2016 at 01:41 PM

    payolee offers recurring payments

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    Answered on February 11, 2016 at 05:30 PM

    I have checked our payment integrations and there is not currently an integration with Payolee, this is the reason why you can not set your recurring payments, if you decide to use our current payment integrations, then follow the guide provided by my colleague above.

    If you would like, you can open a new thread to request an integration with Payolee.