- aperfectpocketAsked on February 10, 2016 at 11:29 AM
We have set up an additional user but they can not see teh submission information for each form which they need to do.
Is there a setting we are missing as I can see all information when clicking on the submissions icon??
- JotForm SupportdavidAnswered on February 10, 2016 at 01:00 PM
The user you shared your forms with has EU only data enabled, whereas your account does not:
This setting needs to be the same for both accounts or the submission data will not be accessible by the other.