I received an email informing me to change from:http​://www​.

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    Asked on February 16, 2012 at 08:29 PM

    I received an email informing me to change from:



    Iam using a free account. Are these the correct details? As i have noticed in a lot of these posts that some have been told to use .net

    This is a re-post of a comment on JotForm.com Suspended

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    Answered on February 16, 2012 at 08:36 PM

    Hi there,

    It looks like you don't have to anything right now, but if you had to, they wouldn't have made any difference as they're pretty much the same.

    Nevertheless, our issues seem to be resolved as our dns was restored earlier today. Your forms should be fully operational as soon as the dns servers propagate.


    Even though we have not received any confirmation from anyone yet, the media coverage seems to have done the trick. You can check out the articles through our blogpost regarding the issue:


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    Answered on February 16, 2012 at 09:08 PM

    Thanks for your quick reply. I have just checked the form through my website
    Everything is ok EXCEPT the Captcha box is not working. It has the box with
    a red cross in it saying "Reload if it's not displayed" and also a box with
    a red cross in it saying "Reload" when the reload is clicked nothing happens
    When the submit button is clicked it sends to "http://www.jotform
    com/submit.php" which in turns throws up "
    Internet Explorer cannot display the webpage"
    Is this also part of the problem?

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    Answered on February 16, 2012 at 09:36 PM

    Hello bellfam1, currently, jotform.com is still in the process of propagation.  It may take from a couple of hours or up to two days before you can see it live again.  This may be the reason why you're still not being able to see it on your Internet Explorer.

    Can you share with us the URL of your form where you're having problems with your captcha?