What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot access files from jotform?

    Asked by sunedisonRSC on February 10, 2016 at 11:55 AM

    When I click on a link, it takes me to a blank page and nothing is loaded. (see screenshot)

    Page URL:
    http://www.jotform.us/sunedisonrsc/sitesurveysubmit

    Screenshot
    JotForm cannot access cannot and click a
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    JotForm Support

    Answered by david on February 10, 2016 at 12:31 PM

    File uploads should be accessible once again.  If they are still not working on your end, let us know which form you are having trouble with and we will be happy to have another look.