Updated Forms to Website

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    Aoysfiretrainingshawca
    Asked on February 10, 2016 at 02:01 PM

    We have several of your forms uploaded to a website hosted by Go Daddy at www.aoysfiretraining.com  When updating these forms, how do I set the scroll bar on the side of the form to be visible?  Each time I send the form coding to GoDaddy, this feature turns off and is not seen on the side of the form (i.e. the vertical scroll bar on the righthand side that allows you to pan down through the entire form).

     

    When i change the coding on a form on your site?  Does it automatically update the form on GoDaddy?  

     

    How do I change the code to allow the form the scroll?

     

    MTN

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    Kevin_G
    Answered on February 10, 2016 at 03:51 PM

    I checked your website and I can see that you have not embedded your form yet. Now, your users should be able to scroll over the form, I would suggest you to use the iFrame embed method, if you are not using this method yet, it should set the correct height to your form, or allow your users to scroll over it.

    Follow this guide to get the iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Do let us know if it works as you need, if not, do not remove the form from your website, or provide us the link where it's embedded on, we will take a look and see why the scroll bar is not appearing.

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    Kevin_G
    Answered on February 10, 2016 at 03:53 PM

    When i change the coding on a form on your site?  Does it automatically update the form on GoDaddy? 

    No, you need to re-embed your form to get the fresh code and avoid an issue with the form not showing the updates.