Shipping coupon not reflecting in PayPal

  • Profile Image
    Asked on February 11, 2016 at 02:47 AM

    I am offering a $5.00 off shipping coupon, which reflects on the form but once we go to PayPal, PayPal doesn't honor the shipping discount.

    This is a re-post of a comment on How to Add Coupon Code to Payment Forms

  • Profile Image
    Answered on February 11, 2016 at 09:01 AM

    Can you please indicate the form where you are having problems. I have just created a small sample form and did not have any issues with coupons.

  • Profile Image
    Answered on June 01, 2016 at 01:01 PM

    I'm having the same issue.

    coupon: kids

  • Profile Image
    Answered on June 01, 2016 at 01:51 PM


    The issue that you are experiencing on your form seems to be a different one. I have moved your question to a separate thread and shall be addressed there shortly.

    Thank you!