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  • Profile Image

    Language Choices Don't Affect the Form

    Asked by jwlmedia on February 11, 2016 at 07:00 AM

    Dear sirs,

    i have a problem with translation of my form evethough it worked in the past. I made a version of the form in CZECH and then i wanted to do an ENG version so i went to Preferences, Advanced settings, Languages and in the Multi language Form options did the edit of ENG version. But no matter if i try 1 field or the whole form and do all SAVE buttons it still does not save it and then the form in ENG shows the same text in Czech that is in the CZECH version. I tried it yest and today and it still does not work. Please, can u tell me what is the problem wht should i do to make a functiong language version of my form? Thanks a lot for your answer.  

    Page URL:
    https://form.jotformeu.com/40193724878363

    Screenshot
    problem translation czech settings
  • Profile Image
    JotForm Support

    Answered by mert on February 11, 2016 at 10:38 AM

    Hi there,

    When I cloned your form, I replicated the same issue with you; but after removing all of the settings and reset them again, the problem is resolved. Please, follow the steps to fix this issue:

     

    1) Remove Current Settings,

     

    2) First, add the current language of the form,

     

    3) Then, add the second language.

     

    After those steps you will see that it is working again. Please, don't forget to let us know the results.

    Thanks.