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Submissions are not shown in our submissions panelAsked by hcourau on February 11, 2016 at 01:00 PM
I created a form and I have test it on the normal URL :But I don't received any submission on the jotform.
jotform account submissions
I receive the notification but I have no submission in jotform.
I tried to log out and clear the cache, still not work.
But the submission exist, I can see its when I try to import a data with http://import.jotform.io/ (but I still can't see it in jotform)
Do you have an aswer please? It's a big problem.
We agree, and we do apologize and want to thank you for letting us know about this.
Unfortunately some users are experiencing a lag in the time the submissions come in and they are shown - the emails and integrations will however work properly since the data is saved on our side - just not shown.
I will raise this to our developers to make sure that we update you as soon as there should no longer be any issues present for you with the submissions.
This should be fixed by now. Kindly recheck. Thanks!