Submissions are not shown in our submissions panel

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    hcourau
    Asked on February 11, 2016 at 01:00 PM

    I created a form and I have test it on the normal URL :

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    hcourau
    Answered on February 11, 2016 at 01:02 PM

    I receive the notification but I have no submission in jotform.

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    hcourau
    Answered on February 11, 2016 at 01:40 PM

    I tried to log out and clear the cache, still not work.

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    hcourau
    Answered on February 11, 2016 at 02:11 PM

    But the submission exist, I can see its when I try to import a data with http://import.jotform.io/ (but I still can't see it in jotform)

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    hcourau
    Answered on February 11, 2016 at 03:32 PM

    Do you have an aswer please? It's a big problem.

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    Ben
    Answered on February 11, 2016 at 05:33 PM

    We agree, and we do apologize and want to thank you for letting us know about this.

    Unfortunately some users are experiencing a lag in the time the submissions come in and they are shown - the emails and integrations will however work properly since the data is saved on our side - just not shown.

    I will raise this to our developers to make sure that we update you as soon as there should no longer be any issues present for you with the submissions.

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    EltonCris
    Answered on February 11, 2016 at 09:31 PM

    This should be fixed by now. Kindly recheck. Thanks!