i just upgraded to Bronze....but still get the message: Form over quota This form has exceeded its allocated quota.

  • daanm
    Asked on February 11, 2016 at 3:52 PM
  • Jeanette JotForm Support
    Replied on February 11, 2016 at 6:44 PM

    Your account is showing the Bronze status in our end, you should consider to do a fresh login (logout and login back again).

  • daanm
    Replied on February 11, 2016 at 8:12 PM

    Thanks Jeanette, I see the bronze status now. But visitors are still confronted with the message:

    "Form over quota This form has exceeded its allocated quota"  

    Please help... we are having a major deadline this Friday. 

  • Jeanette JotForm Support
    Replied on February 11, 2016 at 9:42 PM

    I see the that the link https://form.jotformeu.com/daanm/aquanl-waterforum shows such message, but I am not able to find the form in your account, I found this one which has a similar name.

    http://www.jotformeu.com/form/60111500172334

     

  • Jeanette JotForm Support
    Replied on February 11, 2016 at 9:43 PM

    I would recommend you to grab again the custom link or embed the form in your page using the default embed code:

    http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page