JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Fillable PDF: Error when creating PDFAsked by matht on February 11, 2016 at 04:59 PM
Please see the error code below:<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>CB0A572211D5766A</RequestId><HostId>vFiEfPjI0uPnzsBY6UmBRIJhCkV3GpqrNWCNiYKjdd9GwgBbbADtPro0+v/wXu7Q6iNzlVAzvoY=</HostId></Error>
Sorry for the inconvenience. I cloned your most recent form and tried to create a PDF. I was able to recreate the issue.
You might have some issue with the PDF depending on the size of fields you may have. There are still some limitations with the Fillable PDF creator. For more information about Fillable PDFs, please check out this guide: Fillable PDF - Everything you need to know about JotForm Fillable PDF
Nevertheless, I will report this issue to our back end team so they can investigate the issue further.
The issues should be fixed, though generation of PDF files may be a bit slow at the moment.
Please try generating your PDF files again, and let us know if you experience further issues. Thank you.