What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions are not shown in our Submission Panel

    Asked by Janet188 on February 11, 2016 at 05:39 PM
    (Am I right in thinking that if I get email submissions, they won't show as submissions in JotForm?  My form is showing 0 submissions, even though I've made 2 today.)
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    Answered by Ben on February 11, 2016 at 05:42 PM


    I just wanted to update you in regards to your submissions. All submissions should and are recorded in your Submissions Panel. However some users will experience a lag at this time between when submission is made and the submissions data is shown to them.

    For this reason, I will raise this to our developers to update you as soon as the issue is resolved for you.

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    JotForm Support

    Answered by EltonCris on February 11, 2016 at 09:30 PM

    This is now fixed. Kindly check.

    Thank you!