What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by dkoform on February 17, 2012 at 08:47 AM

    Congratulations on getting DNS suspension issue sorted out.  It’s unfortunate that something outside your control caused this huge problem. 

    I received an e-mail recommending that my forms use Jotform.us.  I did a little testing and see that in order for new form’s embed code to link to Jotform.us I need to login to Jotform.us.

    Everything works fine when I login to Jotform.us but if I click on Forum or Blog button link and then click back to Forms it redirects me to Jotform.net and my forms no longer display because I was logged into Jotform.us.

    I imagine you are still sorting out a lot of things and may already be aware of this issue but thought I would pass it on to you in case you’re not.

    Thank you!

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    Answered by emrew86 on February 17, 2012 at 12:34 PM

    Form, blog etc. are still .net. Forms works with .net and .us. Can you tell us your form's url please ?

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    Answered by dkoform on February 17, 2012 at 01:50 PM

    What does my form url have to do with my comment?  The problem is that if I login to jotform.us and I click on forum or blog button links and I then go back to my forms I get kicked over to jotform.net and I am then no longer logged on to jotform.us.

    The embed code (jotform.net or jotform.us) is determined on which url you log into.

    Try this...login to jotform.us 

    click on FORUM button

    then click on MY FORMS button

    You'll see that you are now in jotform.net




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    Answered by fxr on February 17, 2012 at 05:03 PM

    Stick with jotform.net & jotfrom.com for accessing the site, you can use any of the new domains to create URLs for your forms. 

    Hope that helps.