What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable PDF: XML, Access Denied error when creating PDF

    Asked by geometrique on February 11, 2016 at 11:13 PM

    I keep getting an error when I try and make a PDF form that says:

    "This XML file does not appear to have any style information associated with it. The document tree is shown below."

    Can you help me please?



    This is a re-post of a comment on How to Create a PDF Form

    xml fillable pdf
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    JotForm Support

    Answered by Welvin on February 12, 2016 at 06:51 AM

    Our apologies. I can replicate this in your form. I have now forwarded this thread to our developers so they can take a look further. If there are updates, you should know it through this thread.

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    JotForm Support

    Answered by Boris on February 13, 2016 at 03:44 AM

    Our developers informed us that this has been fixed, but generation of PDF files may be a bit slow at the moment.

    Please try generating your PDF files again, and let us know if you experience further issues. Thank you.