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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to type in the Captcha field

    Asked by whowaaa on February 12, 2016 at 09:05 AM

    when filling in area of captcha  i cant see the typing at all

    Page URL:

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    JotForm Support

    Answered by Jan on February 12, 2016 at 11:40 AM

    Actually, the issue is with the text color applied on the text boxes. The color is set to #ffffff or white text which is why it is not visible on the captcha field that has a white background.

    Please use this CSS code in order to fix that. It will make the text color change into black in the captcha field only.

    #input_23 {

    color: #000000 !important;


    Here's a guide on how to inject custom CSS on your form. Thank you.

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    Answered by whowaaa on February 12, 2016 at 12:46 PM
    It doesnt work.
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    JotForm Support

    Answered by Jan on February 12, 2016 at 01:05 PM

    Is this the form you're working with? (http://www.jotform.com/60421059952151)

    I can type on the captcha field but the text is not visible. If you highlight it, you'll see the text. The reason is that the input text color is white. We need to change it to black. Please check this screencast:

    Sorry, I got the CSS id incorrect. It should be #input_21 and not #input_23. I go ahead and fix this problem for you. Please check the captcha field on your form.


    Thank you.