What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Want to upload an edited image previous image reloads

    Asked by schacon39 on February 12, 2016 at 12:09 PM

    I uploaded an image to Jotform  and then I had to edit it. I deleted the previous image but the edited image does not upload only the previous deleted image uploads. I went into my web browser and deleted my history, refreshed my page and restared my computer. I get the same results the old image is what uploads not the new image.

    Please help.




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    JotForm Support

    Answered by Kevin_G on February 12, 2016 at 05:18 PM

    If I can understand correctly, the issue occurs when you try to upload an image to your form.

    Could be possible to upload your image to a cloud service such as Dropbox or Google Drive and share it with us? 

    We will download your image and will make some test in our end.