- Chase NortonAsked on February 17, 2012 at 11:41 AM
I wanted to write to you briefly about your response to this situation. I commend you for your efforts, and completely appreciate the openess and honesty. Too many times, companies make excuses and attempt to cover up the issues with bending the truth. I completely appreciate the candidness and information from you and your company.
Thank you for your efforts and doing everything you can to take care of us as customers. I can't express how much respect I have for how you have dealt with this situation.
I am a huge fan of Jotform, and will continue to use it and recommend to all others looking for these feature sets.
Keep up the amazing work. I really appreciate it.
- emrew86Answered on February 17, 2012 at 12:43 PM
Thank you a lot. Such messages encourage us to work better.