Issue integration JotForm with Highrise CRM

  • rvselect1234
    Asked on February 12, 2016 at 2:09 PM

    I'm able to authenticate my account but when I try to match my fields there are no options in either dropdown menu (and both are required). Screenshot attached.

    Jotform Thread 771219 Screenshot
  • Elton Support Team Lead
    Replied on February 12, 2016 at 11:38 PM

    It seems working fine for me.

    Issue integration JotForm with Highrise CRM Image 1 Screenshot 40

    My Form:

    Issue integration JotForm with Highrise CRM Image 2 Screenshot 51

    I also tried it on a cloned version of your form and I can see them on the dropdown.

    Issue integration JotForm with Highrise CRM Image 3 Screenshot 62

     

    Since you have textboxes and email field in your form 42304323515140, you should see these in the dropdown list as seen above. If not, please try to relogin from your account, and then try it again. This might help.