What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue integration JotForm with Highrise CRM

    Asked by rvselect1234 on February 12, 2016 at 02:09 PM

    I'm able to authenticate my account but when I try to match my fields there are no options in either dropdown menu (and both are required). Screenshot attached.

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    JotForm Support

    Answered by EltonCris on February 12, 2016 at 11:38 PM

    It seems working fine for me.

    My Form:

    I also tried it on a cloned version of your form and I can see them on the dropdown.


    Since you have textboxes and email field in your form 42304323515140, you should see these in the dropdown list as seen above. If not, please try to relogin from your account, and then try it again. This might help.