My show/hide is not working!

  • GrubStreet
    Asked on February 12, 2016 at 2:49 PM

    Hello! My show/hide logic is not working, and I've tried every possible iteration and it's still no good. Can you help?

  • Elton Support Team Lead
    Replied on February 13, 2016 at 1:13 AM

    That's due to condition conflict. You have multiple conditions with the same IF rule. I suggest combining those like the following.

    My show/hide is not working! Image 1 Screenshot 40

    And also, you don't need the IF EMPTY condition (see the following image), this will create conflict on the other conditions. Because when the user starts to fill from any of the options on that field, it will trigger the condition because that field is no longer empty. In other words, it overpowers the other condition with the same IF rule.

    My show/hide is not working! Image 2 Screenshot 51

    Here's a better condition. You can achieve it with only 2 conditions. :)

    My show/hide is not working! Image 3 Screenshot 62

    Here's a cloned version of your form with working condition https://form.jotform.com/60431255753957.

    You can clone this form back if you want to so you can use it.

    Hope this helps!