What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i just paid but yet my form still shows over quota

    Asked by getcommunityconnected on February 12, 2016 at 05:37 PM

    i had a form build and all the sudden i met the jot form quota and so i paid monthly fee assuming it would still allow me to use the same current form but yet it still shows over quota what do i do to keep using that form

     

    Page URL:
    https://form.jotform.com/60301963070143

    monthly fee
  • Profile Image
    JotForm Support

    Answered by Welvin on February 13, 2016 at 08:22 AM

    I was able to submit the form and I'm not getting the error. I think it's just a small delay in updating your form/account status. Please check again and let us know if the issue persists.