What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota: This form has exceeded its allocated quota

    Asked by Pollinate on February 15, 2016 at 01:14 AM

    Hello, the URL for the form is: http://form.jotform.co/form/43338597026865. And I receive this even though there is no limit on the number of entries for this form or any other settings that stop people from accessing it. Could you please respond ASAP?

    Page URL:
    http://form.jotform.co/form/43338597026865

    Screenshot
    form over quota exceeded Allocated Quota JotForm settings hello and
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    JotForm Support

    Answered by beril on February 15, 2016 at 04:35 AM

    I see that your account was downgraded due to exceeded your upload space limit.

    You need to upgrade your account if you need more than 100 MB upload space.  

    As a Bronze user, you have limitation for 10GB of upload space. 

    As a Silver user, you have limitation for 100GB of upload space. 

     As a Gold user, you have limitation for 1TB of upload space. 

    As a Platinum user, you have limitation for 10TB of upload space.

    You can upgrade your account from our Pricing Page.

     

    If you don't want to upgrade your account there is an alternative way. You can delete your submissions for gaining upload space again. In addition to that you need to delete uploaded/attached files from trash folder.

    You could integrate your forms with Dropbox or Google Drive, at that time, you will be able to save the uploaded files even if the submission is deleted.

    Moreover, there is an application called Auto-Delete Submissions. This application deletes new form submissions instantly as soon as they are received.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by Pollinate on February 22, 2016 at 12:46 AM
    Hello
    Can you please advise how to integrate with Google Drive?
    Thanks
    ...
  • Profile Image
    JotForm Support

    Answered by beril on February 22, 2016 at 02:54 AM

    I've created a separate thread for you, so I will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/777672