Domain problem?

  • Profile Image
    joon ahn
    Asked on February 17, 2012 at 02:21 PM

    Hi, this is Joon.

    My friend received email from Jotform like that;


     E-mail not displaying correctly? View it in your browser

    Action Required:
    JotForm Forms on Your Website
    Because of a Godaddy suspension, our jotform​.​com domain is currently disabled. Since, we do not know when the issue might be resolved we recommend changing your forms from to You can read more details in our blog.
    To make sure your forms continue operating, we have created new domains. Please change your form URLs on your web site from to Here is an example:
    You can find a more detailed how-to in our user guide.
    We have created this domain name for our users in United States. We will keep permanently. So, you will NOT need to change your form URLs back.
    You can also use domain. But, if your users are in United States, we recommend using
    Thank you for your patience and understanding.
    JotForm Team
    Twitter: @JotForm


    He thinks that is kind of fake or not.

    Please email me and tell me it is from Jotform or not.

    Thanks and have a nice day.

  • Profile Image
    Answered on February 17, 2012 at 02:26 PM

    Yes, the email is legit. You received it from JotForm. We had a domain issue with But it's now online again. So he doesn't have to change anything.