Anybody having problems with lightbox forms in Firefox?

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    Asked on February 17, 2012 at 03:11 PM

    All of my forms are presented as lightboxes.  User reports they don't work within Firefox.  I'm getting lots of submissions from other users, so suspect is it an individual issue.

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    Answered on February 17, 2012 at 04:24 PM

    Lightboxes rely heavily (and mainly) on JavaScript. If the user's browser has scripting turned off, your lightbox form can never work.

    Kindly ask this particular user to go to this site - to check if JavaScript is enabled or not. He/she will also find instructions on that site on how to enable it.

    Please keep us posted on this issue so we can provide more assistance, if needed.

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    Answered on March 27, 2013 at 12:09 PM

    It is not JavaScript being off - I am having the exact same problem and all other JavaScript scripts are workin perfectly.

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    Answered on March 27, 2013 at 12:12 PM

    Yes, our forms (that were working fine yesterday) are no longer working in FF or IE. They are fine in Chrome and Safari. Need resolution quickly.

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    Answered on March 27, 2013 at 01:12 PM


    The Lightbox issue is resolved now. Can you please check and lets us know if you continue to have this issue.