Anybody having problems with lightbox forms in Firefox?

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    deheacock
    Asked on February 17, 2012 at 03:11 PM

    All of my forms are presented as lightboxes.  User reports they don't work within Firefox.  I'm getting lots of submissions from other users, so suspect is it an individual issue.

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    NeilVicente
    Answered on February 17, 2012 at 04:24 PM

    Lightboxes rely heavily (and mainly) on JavaScript. If the user's browser has scripting turned off, your lightbox form can never work.

    Kindly ask this particular user to go to this site - http://www.activatejavascript.org/ to check if JavaScript is enabled or not. He/she will also find instructions on that site on how to enable it.

    Please keep us posted on this issue so we can provide more assistance, if needed.

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    telecomefficient
    Answered on March 27, 2013 at 12:09 PM

    It is not JavaScript being off - I am having the exact same problem and all other JavaScript scripts are workin perfectly.

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    omnigon
    Answered on March 27, 2013 at 12:12 PM

    Yes, our forms (that were working fine yesterday) are no longer working in FF or IE. They are fine in Chrome and Safari. Need resolution quickly.

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    sidharth_kch
    Answered on March 27, 2013 at 01:12 PM

    Hi,

    The Lightbox issue is resolved now. Can you please check and lets us know if you continue to have this issue.

    Thanks,

    Sidharth