Notification Emails seem not to be working?

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    Timothy Steck
    Asked on February 15, 2016 at 12:55 PM

    I had not made any changes in the Email area of the form and now we don't receive Notification Emails any more. I changed the Email address to a different Email address and it worked.  I changed it back to the standard Email address and nothing.  This is the same Email address we have used on most of the forms and it is not working now.  Any ideas? (I have tested the Email outside of JotForm and it works as expected.)

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    Answered on February 15, 2016 at 02:43 PM

    When reviewing your form I noticed that the email was in our bounce list. I have removed it and you should be able to receive emails properly.

    If you still not receiving emails, you may check the bounce list from your account page.

    How to remove your email address from bounce list