The logo is huge all of the sudden.

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    Asked on February 15, 2016 at 04:39 PM

    I have a logo for all our forms.  It is showing the normal scale when I look at a submission but when I go to save it as a pdf it makes the logo take up the whole first page. 

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    Answered on February 15, 2016 at 06:22 PM

    Try resetting the PDF design, go to your form's submission view: 

    Click on PDF>Customize PDF:

    Then click on the reset button:

    Let us know if you need more help, we will be glad to assist you.

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    Answered on February 17, 2016 at 05:24 PM

    I tried that but it didn't change the size of the logo when I save as a pdf.  It still saves it as a whole page. 

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    Answered on February 18, 2016 at 02:22 AM

    I see that the actual size of the logo uploaded is 1712 x 1632. I've tried cloning your JotForm and checked the PDF report. I see that the logo is large to fit the width of the page. Once the PDF submission report is reset to default, you may resize the logo to smaller and then align it to center. Please see the screencast below:

    Alternatively, you may change the logo on the form with a smaller size logo by re-uploading it.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.