What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes in the coupon codes are not being saved

    Asked by benhassenger on February 16, 2016 at 07:55 AM
    I have one other question.
    I tried to delete the two coupons I have listed and replace them with
    another, but it doesn't save my changes. What am I missing?
    Thanks again, your support is great!
    *Ben Hassenger*
    *(517) 896-4025*
    *benhassenger@gmail.com *
    *benhassenger.com *
    *facebook.com/benhassenger *
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on February 16, 2016 at 08:01 AM

    After setting up the coupon codes, you have to click "Return to main" button then click the "Next" button(s) and "Finish" button in the last window. Did you do these steps? 

    You currently have two coupon codes in the settings:

  • Profile Image

    Answered by benhassenger on February 16, 2016 at 08:08 AM

    I hadn't done the "next" and "finish" steps, now it's all good :)

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Welvin on February 16, 2016 at 09:23 AM

    Great! If you require any further assistance, feel free to contact us again.