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    Not loading or listing saved tags under "Apply Tags" option in Infusionsoft Integration

    Asked by TTaylor33 on February 16, 2016 at 02:14 PM

    I was able to add a tag to landing pages, but now the is no place to add them.

    Page URL:
    https://form.jotform.com/53374879701162

    infusionsoft landing pages infusionsoft tags
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2016 at 05:26 PM

    Can you please provide more details on what you meant? Aside from the integration (which is available), I think you were referring to another thing. 

    Provide us more details on what you want to do and we will check further.

    Thanks.

  • Profile Image

    Answered by TTaylor33 on February 16, 2016 at 05:46 PM
    I was able to integrate with Infusionsoft and add a tag, but now I can only see the fields that integrate.
    The integration process has changed within the last few weeks.
    Because of the change once a form is filled out I was able to have a tag applied and it would assign a salesperson, now I have to go into Infusionsoft and assign someone?
    Timothy Taylor
    [Credit Law Center Logo black white]
    255 NW Blue Parkway
    Suite 200
    Lee's Summit, MO 64063
    816.875.5431 phone
    1-855.523.5904 fax
    timt@CreditLawCenter.com
    "You Don't Pay...Until It Goes Away!!!"
    [NACA Logo B&W for email] [linkedin-icon]
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2016 at 10:48 PM

    Can you please confirm that this tag was the one not working in your Infusionsoft integration.

     

    I could not do the complete test of tag option at this time since my test Infusionsoft account expired. But I think this is what you were referring to.

    I just need your confirmation so that I can submit a bug ticket report to our higher team support about it.

    Thanks.

  • Profile Image

    Answered by TTaylor33 on February 17, 2016 at 09:46 AM
    This step is not coming up?
    Timothy Taylor
    [Credit Law Center Logo black white]
    255 NW Blue Parkway
    Suite 200
    Lee's Summit, MO 64063
    816.875.5431 phone
    1-855.523.5904 fax
    timt@CreditLawCenter.com
    "You Don't Pay...Until It Goes Away!!!"
    [NACA Logo B&W for email] [linkedin-icon]
    ...
  • Profile Image
    JotForm Developer

    Answered by deniz on February 17, 2016 at 10:49 AM

    Hi,

    You can select tags on Infusionsoft Integration:

    On new interface, everything is on the same page.

    Hope this helps.