What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I show only the fields that were filled in on the thank you message?

    Asked by quickjeff on February 17, 2016 at 04:01 AM

    How do I show only the fields that were filled in on the thank you message?

    Since its an order form, it only makes sense to show what the user ordered. 

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by beril on February 17, 2016 at 05:06 AM

    I've tested your scenario in contact form. First of all, I added all of the fields on thank you page as you see below.

    Then I've filled out the some of them. I see that it is hiding automatically empty fields on Thank You page if you don't include labels as you see below:

    Furthermore, I suggest you to show your some of your required fields on thank you page. I think the better solution is showing PDF submission on Thank you page. At that time your customers can download their submissions so they will not see their empty fields on their submission.

    You can give permission for downloading their submission easily with Jotform.

    The only think you need to do is clicking PDF link on Thank you page.

    Here is the result:

     

    Please, do not forget to check Auto Hide Empty Fields on your submission.

    If you need further assistance feel free to contact us. We will be glad to assist you.

     

  • Profile Image

    Answered by quickjeff on February 17, 2016 at 04:00 PM

    This is awesome!!!!

     

    Beril, is there a way to customize the PDF? And, is there a way to change Download Submission PDF to something else? Like Download a Copy of your Order.

  • Profile Image

    Answered by quickjeff on February 17, 2016 at 04:02 PM

    Correction, I see the customization. 

    However, 

    Changing Submission PDF to something else? Like Download a Copy of your Order.

     

     

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 17, 2016 at 10:36 PM

    I checked the link and unfortunately it's not possible to change the text shown to download the PDF report. 

    If you would like to have the ability yo change it you may open a new thread and request it, our developers will take it into account and it might be developed.