Form Caches option gives 'Server Error'

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    muckypuddle
    Asked on February 17, 2016 at 07:53 AM

    When clicking the 'Form Caches' clear button in Account > Settings, I receive the following alert box:

    'Server Error'

    How can I resolve this?

  • Profile Image
    BJoanna
    Answered on February 17, 2016 at 10:54 AM

    Sorry for inconvenience this may caused you. 

    I have logged in to your account, but I was not able to replicate mentioned issue, when I clicked on the 'Form Caches' button. Message that was shown is 'All caches are cleared'. 

    Form Caches are now cleared on your account. 

    It was probably temporary issue. If it happens again please try using different browser and log in to your account over https://www.jotform.com 

    Feel free to contact us if you have any other questions.