JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for inconvenience this may caused you.
I have logged in to your account, but I was not able to replicate mentioned issue, when I clicked on the 'Form Caches' button. Message that was shown is 'All caches are cleared'.
Form Caches are now cleared on your account.
It was probably temporary issue. If it happens again please try using different browser and log in to your account over https://www.jotform.com
Feel free to contact us if you have any other questions.