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    EMAIL de Notificação parou de chegar apenas em 1 email

    Asked by victorfpaula on February 17, 2016 at 10:15 AM

    Boa tarde, meus formulários pararam de enviar emails de notificação para 1 email da minha lista.

    Já apaguei as configurações do meu formulário e criei de novo...

    Já olhei todas as configurações do próprio email, spam, e outras.... e está tudo ok

    Mas o email - fldaneluzi@hotmail.com

    do formulário - https://form.jotformz.com/60285249543661

    mas não chega de forma alguma as notificações, o que posso fazer para corrigir isso?

    Muito obrigado sempre pela atenção!

     

    emails email notification notifiers notification bounce list receiving
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    JotForm Support

    Answered by Mike_G on February 17, 2016 at 01:47 PM

    I have checked the email address you have provided and found out that it is in the bounce list.

    Result: fldaneluzi@hotmail.com is IN the bounce list

    Reason(s) : smtp; 554 Transaction failed

    I have removed it already and it should work normally.

    Here's a guide on How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.