Form not working

  • LilMissLotus
    Asked on February 17, 2016 at 2:42 PM

    Hi,

    For some reason my form is working when I test it in preview but when I post it live on the site it's not working. The button just sticks at "Please wait" after submitting. Any suggestions??

    Thanks,

    Jessica

  • Kevin Support Team Lead
    Replied on February 17, 2016 at 7:00 PM

    I tested the form in your website and it worked for me.

    Form not working Image 1 Screenshot 20

    Could you try re-embedding it please? 

    This time use the iFrame method.

    Do let us know how it goes using the iFrame code.

  • LilMissLotus
    Replied on February 18, 2016 at 1:46 PM
    Hi,
    Yes, I found the solution after I wrote you yesterday. Sorry about that!
    Thanks,
    Jessica
    ...
  • Kevin Support Team Lead
    Replied on February 18, 2016 at 3:02 PM

    No worries, we are here to help you.

    Feel free to let us know if you need assistance, we will be glad to help.