What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not working

    Asked by LilMissLotus on February 17, 2016 at 02:42 PM

    Hi,

    For some reason my form is working when I test it in preview but when I post it live on the site it's not working. The button just sticks at "Please wait" after submitting. Any suggestions??

    Thanks,

    Jessica

    Page URL:
    dubrof.com/contact-us/

    POST preview please wait site
  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 17, 2016 at 07:00 PM

    I tested the form in your website and it worked for me.

    Could you try re-embedding it please? 

    This time use the iFrame method.

    Do let us know how it goes using the iFrame code.

  • Profile Image

    Answered by LilMissLotus on February 18, 2016 at 01:46 PM
    Hi,
    Yes, I found the solution after I wrote you yesterday. Sorry about that!
    Thanks,
    Jessica
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 18, 2016 at 03:02 PM

    No worries, we are here to help you.

    Feel free to let us know if you need assistance, we will be glad to help.