What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I delete a payment option from our form?

    Asked by Mhousley on February 18, 2016 at 12:20 PM
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    Answered by Ben on February 18, 2016 at 03:36 PM

    If I understood your original question properly you are asking how to remove the payment tool from your form.

    If that is true, you can remove it just like you would any other button:

    1. Open the form within the Form Builder for editing

    2. Click on the payment tool

    3. On the top right corner of the tool you will see a red X, clicking on the same, you will remove the tool from the form

    - If you wish to keep the products / subscriptions used in the payment tool available for future use (so that you do not need to recreate it later - but not visible on form), you can do so by selecting Yes on the small lightbox popup asking you about the same.

    Do let us know how it goes for you.