What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do not resend email when form submission is edited

    Asked by mistycmo on February 18, 2016 at 06:24 PM

    Is there a way to disable sending an email when a form submission is edited?

    Page URL:
    https://form.jotform.com/60457472939164

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    JotForm Support

    Answered by EltonCris on February 19, 2016 at 12:23 AM

    There's no specific solution for this but there's a workaround.

    You can temporarily delete your email notification when you edit a submission so you will not receive a notification during edits.

    If you want a permanent solution but still receiving notifications from the users, you can use autoresponder instead of notification. Just delete your email notification, then create an autoresponder with your email as the recipient so you will continue to receive notifications from the users but not on edit.

    To add your email as the recipient on the autoresponder, follow this guide.

    1. Add an email field to your form, insert a default value and hide it.

    2. Edit your autoresponder and set the email field you just add as the email recipient.

    Click Email > Edit Autoresponder > Click Reply-To and Recipient Settings > set the Email field as the recipient.

    If you need further assistance, let us know.