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    Some of my submissions are no longer present

    Asked by wleemosley on February 18, 2016 at 09:49 PM

    I have noticed some of my submissions have disappeared in a form. Where did they go?

    Page URL:

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    JotForm Developer

    Answered by mert on February 19, 2016 at 04:07 AM

    Hi there,

    I assume that you are mentioning the form called "Gypsy Moon Marketplace" and currently, it has 38 submissions. In addition to this, I did the necessary steps to find other submissions; but the number didn't change. In the past, how many submissions do you have on that form? Please, share this detail with us, so we can help you about it.



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    Answered by wleemosley on February 19, 2016 at 09:46 AM
    The total for that is actually 83, and I feel like there were some missing. I was just curious of if they expire after so long?
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    Answered by Ben on February 19, 2016 at 11:36 AM

    Actually submissions should never be deleted unless you do so, especially if the form and your account are both active.

    Now I did check your Facebook page, but I could not find any jotforms on the same. Can you please tell us which form it is - just to make sure that we have the right form and try to find right details.