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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some of my submissions are no longer present

    Asked by wleemosley on February 18, 2016 at 09:49 PM

    I have noticed some of my submissions have disappeared in a form. Where did they go?

    Page URL:
    https://www.facebook.com/events/1094139377293019/

    Submissions where did they go in a
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    JotForm Support

    Answered by mert on February 19, 2016 at 04:07 AM

    Hi there,

    I assume that you are mentioning the form called "Gypsy Moon Marketplace" and currently, it has 38 submissions. In addition to this, I did the necessary steps to find other submissions; but the number didn't change. In the past, how many submissions do you have on that form? Please, share this detail with us, so we can help you about it.

     

    Thanks.

  • Profile Image

    Answered by wleemosley on February 19, 2016 at 09:46 AM
    The total for that is actually 83, and I feel like there were some missing. I was just curious of if they expire after so long?
    ...
  • Profile Image

    Answered by Ben on February 19, 2016 at 11:36 AM

    Actually submissions should never be deleted unless you do so, especially if the form and your account are both active.

    Now I did check your Facebook page, but I could not find any jotforms on the same. Can you please tell us which form it is - just to make sure that we have the right form and try to find right details.