What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform Excel to Dropbox issue

    Asked by tomorrownight on February 19, 2016 at 04:26 AM

    hello,

    I love this App but one time it just hasnt worked, ive set it up and re set it up but it just will not appear in my dropbox unlike my other forms that use this exact system. 

    Ive even tried cloning it, but it still wont work - any thoughts? 

     

     

    Page URL:
    https://form.jotform.com/53193411145953

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    JotForm Support

    Answered by Mike_G on February 19, 2016 at 09:26 AM

    I'm sorry for any inconvenience. I believe you are referring to Reports to Cloud app. 

    The app requires you to create an Excel report first.

    http://www.jotform.com/help/101-How-to-create-an-Excel-Report

    There are also a few pop-ups for authentication.  If you have some sort of pop-up blocker, it is possible that makes the process incomplete. 

    I have tested it and it worked fine on my end.