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    Simple conditions not working & field not showing

    Asked by twphotog on February 20, 2016 at 03:50 PM

    I'm trying to edit the 2nd condition below but when I view the items in the condition, the "field" is not displaying at all yet I can see it in the condition list as shown below.

    Ideally, I want to SHOW Backdrop Choices (check box max select = 2) and HIDE Backdrop Choice. Conversely, if a client selects package 3 or 4, I want to SHOW Backdrop Choice (radio button) HIDE Backdrop Choices.

    What the heck am I missing? {Please and thank you!} :-)

    https://www.jotform.com/?formID=60504458751153

     

    Page URL:
    https://www.jotform.com/?formID=60504458751153

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    JotForm Support

    Answered by EltonCris on February 21, 2016 at 01:12 AM

    I've fixed the condition for you. Kindly check your form now.

    You have "is empty" condition which has a higher priority that's why when the package field is filled, both shows at the same time since it triggers this condition. I have deleted this and created a show condition.

    Also, you don't need to create hide condition, because the "show" condition will make the target field hidden by default until the condition is met.

    Here's the final condition:

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    JotForm Support

    Answered by EltonCris on February 21, 2016 at 01:18 AM

    By the way, I changed the curly braces in your package field options with parenthesis because this breaks the condition. However, I have forwarded this issue to our developers so they can fix it. Thanks!

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    Answered by twphotog on February 23, 2016 at 10:12 AM

    Thank you SO much, I knew it had to be something super simple that I was overlooking. :-)

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    JotForm Support

    Answered by EltonCris on February 23, 2016 at 11:16 AM

    Glad to hear that it worked for you. Should you have any other questions, feel free to open an new thread.

    Cheers!