Update field value to text box not working

  • b.m.ezzat
    Asked on February 21, 2016 at 2:18 PM

    Please check urgent as in my form i added a new option to a drop down menu

    Where i added the option (3 Packs 200 LE 67/LE pack)

    Update field value to text box not working Image 1 Screenshot 30

    And after adding that i put a new condition that if user chose that option to update the cost value field by 200 

    However it doesnt work and nothing updated althpough all other condition are done by the same way and working normally

     

    Update field value to text box not working Image 2 Screenshot 41

     

  • Nik_C
    Replied on February 21, 2016 at 3:31 PM

    Hello,

    The problem was since there was no value selected or that specific radio button in the conditions:

    Update field value to text box not working Image 1 Screenshot 30

    After selecting that it is working normal please check below:

    Update field value to text box not working Image 2 Screenshot 41

    Please let me know how that worked for you.

    Best regards.

  • b.m.ezzat
    Replied on February 21, 2016 at 3:41 PM

    Dears

    i selected a value and still not working pleas ehave a look in the form it self

  • Nik_C
    Replied on February 21, 2016 at 3:59 PM

    Hello,

    I'm sorry that you have this issues, but I double checked again and the value is not there. And I'm checking on the form itself.

    So please follow this:

     

    1. Select those radio buttons field and click on conditions button:

    Update field value to text box not working Image 1 Screenshot 40

    2. Than click on the second condition with id288 and click edit:

    Update field value to text box not working Image 2 Screenshot 51

    3. Select value from the drop down menu and save.

    Update field value to text box not working Image 3 Screenshot 62

    That should work I just tested and the cost of 200 is there.

    Please let me now how that worked for you.

  • b.m.ezzat
    Replied on February 21, 2016 at 4:06 PM

    Followed exactly the same procedures up and still not working for the 200  value only

  • b.m.ezzat
    Replied on February 21, 2016 at 4:18 PM

    Working now thanks

  • Nik_C
    Replied on February 21, 2016 at 4:20 PM

    Hello,

    I'm very glad that it worked for you.

    Do not hesitate to contact us if you have any further question.

    Best regards.