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SMS Confirmation Widget: Verification says "Entered an invalid code" when using iPhone or iPadAsked by Jadeumr on February 21, 2016 at 08:00 PM
The sms verification widget from Twillio works fine on a computer browser.
As soon as I try and fill the form out on a mobile phone or Ipad, the verification comes back as you entered an invalid code. The code that I entered is the exact code as the sms????
I need a solution asap.
sms verification sms verification ipad Mobile fill
I tested your form on an android phone and I wasn't able to replicate your issue.
However, when I tested the form in an iPhone emulator, I was able to replicate the issue. Even when the code was correct, the field still says "You enter an invalid code".
The issue only seems to happen on iOS devices. I will have to forward this issue to our back-end team for further investigation. We will inform you on this thread once there are any updates.
I have moved your question to a new thread and you will be answered here: http://www.jotform.com/answers/788909
To better assist you, I have moved your concern to a new thread. Please follow the link here to view the thread: https://www.jotform.com/answers/895859.
We've updated the widget to fix a number of problems, including this bug.
Please test the SMS confirmation widget with your iphone - it should work without incident.
Let us know.
Sorry for the late update.