What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cancel account

    Asked by terri salansky  on February 22, 2016 at 11:05 AM

    I received this email below.  I do not want an upgrade and I do not want to renew.  I want this canceled.

     

    Congratulations! Your JotForm account has been upgraded to JotForm Premium Yearly:
    https://www.jotform.com/myaccount/

    If you have any questions, please feel free to contact us.https://www.jotform.com/contact/


    Thank you for choosing JotForm,

    JotForm Team
    jotform@interlogy.com

    cancel account JotForm style size yearly
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 22, 2016 at 12:16 PM

    This is now canceled and refunded.

    Thanks.